Friday, March 27, 2009

Peter Drucker's "Five Deadly Business Sins"

I found an old classic when browsing the web this morning – “The Five Deadly Business Sins” by Peter Drucker (http://www.bmacewen.com/blog/pdf/WSJ.2005.11.29.DruckerFiveDeadlySins.pdf). These sins (in order of prevalance) are:

  • Worship of high profit margins and premium pricing (e.g. Xerox's focus on feature-rich copiers and American car companies' focus on big cars provided opportunities for their Japanese competitiors to capture the rest of the market)

  • Mispricing new products by charging what the market will bear (e.g. American firms' pricing of fax machines)

  • Cost-driven pricing (rather than price-led costing)

  • Slaughtering tomorrow's opportunity at the altar of yesterday (e.g. IBM forbade its PC division from approaching its Mainframe customers)

  • Feeding problems and starving opportunities (i.e. assigning stars to fix problems)

Sins 1 and 4 are very similar to the issue Clayton Christensen addresses in his famous book “The Innovator's Dilemma”. 

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